Hi, Thank you very much for posting your feedback. At this time, we will not be adding this request to the near-term backlog, as we are focused on other priorites. However, we reevaluate requests every quarter and will reach out if priorities change.
If I may suggest an alternative solution:
Prior to the multi-user task, add (another) Task action which gives the 3 users an opportunity to claim the work. Once a user claims the work, they are the sole assignee to the original Task. Designers can add as much detail as is required, and the original task should be issued quite quickly after the claim.
Please keep the feedback coming as it is critical for our longer-term planning.
Is there any update on this? This is actually a very much requested feature from my customers as well. It would be vital to prevent people doing redundant work in a "first response completes the task"-scenario.
Think of this example: 3 people get the same task with "first response completes the task". The 3 people do not communicate with each other. All 3 of them start working on the form simultaneously and it takes each one of them about 30min to fill in all the required fields. Now, the first person to submit the form wins, while the other two have just wasted 30min of their time because they get an info about the task being already completed only AFTER they themselves clicked the submit-button.
Hi,
Thank you very much for posting your feedback. At this time, we will not be adding this request to the near-term backlog, as we are focused on other priorites. However, we reevaluate requests every quarter and will reach out if priorities change.
If I may suggest an alternative solution:
Prior to the multi-user task, add (another) Task action which gives the 3 users an opportunity to claim the work. Once a user claims the work, they are the sole assignee to the original Task. Designers can add as much detail as is required, and the original task should be issued quite quickly after the claim.
Please keep the feedback coming as it is critical for our longer-term planning.
Regards,
Kate Huynh
Is there any update on this? This is actually a very much requested feature from my customers as well. It would be vital to prevent people doing redundant work in a "first response completes the task"-scenario.
Think of this example: 3 people get the same task with "first response completes the task". The 3 people do not communicate with each other. All 3 of them start working on the form simultaneously and it takes each one of them about 30min to fill in all the required fields. Now, the first person to submit the form wins, while the other two have just wasted 30min of their time because they get an info about the task being already completed only AFTER they themselves clicked the submit-button.