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152 VOTE
Status Open for voting
Categories Workflow Designer
Created by Guest
Created on Feb 21, 2020

RELATED IDEAS

Ability to change/customize the sender email address in Nintex Workflow Cloud.

When you send an email in Nintex Workflow Cloud, all the emails will be delivered by and we are looking to change this email with one of our own email addresses/domains < noreply@mydomain.com>.
  • ADMIN RESPONSE
    Sep 7, 2022
    Thank you very much for your feedback, we've had many requests for this capability however Nintex will always require its own managed email service to process incoming express approval responses as well as ensuring all emails are reliably delivered.

    Please note that you can already specify the senders display name however the actual from address will always be from workflowcloud.com

    At this stage we are passing on this particular idea as it does not align with the core product mission and roadmap. We welcome additional ideas and feedback from you in the future.
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  • Guest
    Oct 29, 2025

    Would an approach like that in idea CNV-I-518 be a good in-between? I do understand the need to still use *.workflowcloud.com for the express approval, but being able to pick and verify a customer-specific email address under that domain could mitigate the risk enough that customers would feel comfortable exempting their customer-specific email from the rule that would insert "External email" markings.

    Reply
  • Guest
    Sep 7, 2022
    This is urgently required to make the business requirement fulfilled.
    Reply
  • Guest
    Sep 7, 2022
    Our business users feel ill at ease to receive notificaton emails from 3rd party email ids as the email contains personal information that the Nintex workflow may be processing. They feel that there could be an issue of data privacy and escalate to our Information security. This will be a very useful feature if they can receive email from a company email to reassure the business.
    Reply
  • Guest
    Sep 7, 2022
    This is an important feature when it comes to sending emails to third party, sometimes mails are going in their spam and users are not able to see it.
    Reply
  • Guest
    Sep 7, 2022
    This would help approvals run much more smoothly, as the emails could come from our admin or i.e. "nintex@company.domain" rather than the pretty suspicious-looking native Nintex email.
    Reply
  • Guest
    Sep 7, 2022
    Great suggestion
    Reply
  • Guest
    Sep 7, 2022
    This would be a great benefit as my company puts a banner on all external emails to warn the end user of possible spam/phishing from external emails.
    Reply
  • Guest
    Sep 7, 2022
    This will be a "User Acceptance Issue"!
    Reply
  • Guest
    Sep 7, 2022
    The emails are actually coming from the nintex server. So, for security reasons, the location sent from should be identified or it might look like a spoof. For users and clients it is confusing and undesirable.
    Reply
  • Guest
    Sep 7, 2022
    Yes please!
    Reply
  • Guest
    Sep 7, 2022
    We very much need to be able to send an email from our own domain from within workflow cloud as well.
    Reply
  • Guest
    Sep 7, 2022
    Highly requested feature by alot of customers.
    Reply
  • Guest
    Sep 7, 2022
    This is very common feature, every enterprise solution provide on cloud must provide this basic feature.
    Reply
  • Guest
    Sep 7, 2022
    Yes!
    Reply
  • Guest
    Sep 7, 2022
    This is greatly needed as we auto populate the senders of an email to our helpdesk so that the sender is the creator of the ticket and they can keep track of the status. We used to be able to do this in the previous workflow vendor we used, but now that we've migrated to Nintex, it is a problem we can't do this.
    Reply
  • Guest
    Sep 7, 2022
    We need this!
    Reply
  • Guest
    Sep 7, 2022
    Add the ability to customise 'sender email address'.
    It would be ideal to use our own domain especially with Cusotmers vs nintex@workflowcloud.com. Cusotmers think this is a suspicious email and delete them. Coming fomr our company email address appears more legit email.
    Reply
  • Guest
    Sep 7, 2022
    Its very much required .Please add this feature asap
    Reply
  • +52
68 MERGED

Custom or Tenant Email Address for Send an Email action and Task Emails

Merged
We'd like the ability to flag emails from Nintex as internal. All tasks going out are customizable for sender name but come through as "external" emails because we cannot modify the sender email address. Business Case: For security we flag externa...
Guest over 2 years ago in Workflow Designer 2 Open for voting
2 MERGED

Use company domain in the task notification email

Merged
Due to the rise in phishing emails and scams, employees have been trained to avoid clicking on emails from unfamiliar domains. Due to which employees are mistakenly marking task notification emails as scams. Would be a good idea to use the company...
Guest 12 months ago in Other 0 Open for voting