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Created by Guest
Created on Jan 13, 2021

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Input a specific email for Workflow Instance Fails Alert Notifications

It would be great if you could just set an email of your choosing for Workflow Fails outside of the choices given. For example I have all my workflows throughout the Nintex workflow suite to send email notifications to a Microsoft Teams, would be great to have the same option to do so with NWC with failed instances.
  • ADMIN RESPONSE
    Sep 7, 2022
    Thanks for the feedback. We will open this for voting.
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  • Admin
    Kate Huynh
    Reply
    |     Oct 12, 2023

    Hi,


    Thank you for the feedback, and apologies it's taken so long to respond.

    This capability does already exist, and depending on your set up, may require some additional steps.


    Assuming the team's email is external to the tenant domain, then you may need to Add a domain. This team email (be it an individual or distribution list or group) can be onboarded as a user in the tenant. Now that they are a user, they can be added as an Alerting recipient.

    Regards,

    Kate Huynh