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Status Open for voting
Categories Workflow Designer
Created by Guest
Created on Sep 9, 2024

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Set total number of task reminders

Currently, we cannot specify exactly how many task reminders should be sent assignees. Customer generally specify how many reminders in total to send to assignees, and thereafter no reminders should be sent. We have no way of specifying this currently and end up sending reminders indefinitely.


It would be helpful if we could specify the number of task reminders to be sent and no more after that.

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  • Admin
    Kate Huynh
    Reply
    |     Nov 20, 2024

    Hi @Guest,


    Thanks for reaching out and submitting this feedback!

    I've opened this ticket for voting, which will help us to compare against existing priorities and other submitted ideas.


    For my own understanding, can you share what you expect of this task if the assignee doesn't respond? Will it remain open indefinitely (until the instance naturally expires)? Will there be another process to manage these stale tasks?

    Thanks in advance,

    Kate