During the configuration of an "Assign a task to multiple people" action, it is possible to specify a Reminder to be sent after a certain unit of time. The number of reminders can be specified dynamically using a variable. However, the unit of time cannot be configured using a variable. We would like the unit of time to also be made dynamic. The same applies to Subsequent Reminders and Escalation. The advantage of this would be that the entire reminder/escalation can be configured using an external lookup table. During the development/testing process, for example, it is useful to send a reminder every 5 minutes, while in production it only needs to be once a week. By making everything dynamic, the workflow does not need to be adjusted, only the external lookup table needs to be maintained.
Thank you very much for posting your feedback for our review. We will now open this idea up for voting.