Was this unconfigured field difficult to find because it was so far down the action's configuration panel? So we have some more data to analyse, did you have a similar experience with any other actions/fields? In terms of a solution, are you looking for a validation error, so the Escalation assignee (or any mandatory) field is highlighted? Or a way to be directed/pulled to this (or any other) unconfigured field?
Hi Gareth,
Thanks for reaching out.
May I ask some clarifying questions:
Was this unconfigured field difficult to find because it was so far down the action's configuration panel?
So we have some more data to analyse, did you have a similar experience with any other actions/fields?
In terms of a solution, are you looking for a validation error, so the Escalation assignee (or any mandatory) field is highlighted? Or a way to be directed/pulled to this (or any other) unconfigured field?