Skip to Main Content
Status Completed
Categories Workflow Designer
Created by Guest
Created on Feb 16, 2022

Error Handling

Error Handling in WFC. We need a way to handle errors in WFC. Having critical workflows crashing and having to restart them is a huge issue and can cost lots of time and money for the organization.
  • Attach files
  • Guest
    Reply
    |
    Oct 16, 2024

    As currently implemented error handling isn't terribly useful. Pausing doesn't provide much benefit versus instance failure. It would be better to be able to actually handle errors in the workflow. For example renaming a file in Sharepoint will cause an error in NAC if the destination file name exists. The alternative is to manually call the Sharepoint web services to get files with names like then manually implement a very complex component workflow that increments the file name. It's easy to say this should fall on the owners of the platform where the web service resides but that level of control isn't possible. Instead the flexible nature of web services and response codes should be able to be handled by any calling system. This is an important feature for demonstrating resilience, quality, availability, and value.

  • Admin
    Kate Huynh
    Reply
    |
    Jul 9, 2024

    Hi all,

    As you may have seen, we recently announced an Error handling capability in Nintex Automation Cloud:

    Error handling can now be enabled for workflows. When a workflow encounters a recoverable error, the instance will pause, allowing users to investigate, remediate, and resume the instance from the point of failure. The failing action can be rerun.
    Existing workflows will need to have its settings updated and republished and all new workflows will have error handling enabled by default. For more information, see the Error handling help topic.

    Thanks again for all of your votes and input into this idea.

    Regards,

    Kate Huynh

    1 reply
  • Admin
    Kate Huynh
    Reply
    |
    Mar 13, 2024

    Hi all,

    Thanks for your submission, votes, and input.

    Our teams have commenced work on Error handling, a feature which will pause instances (instead of Failing them), enabling users to address potential causes for the failure and rerun the failing action.

    This feature is expected to be released in the next quarter - Q2 CY2024.


    Regards,

    Kate Huynh

  • Guest
    Reply
    |
    Sep 4, 2023

    Is there an ETA for this one please? I see it is in a planned status.

    2 replies
1 MERGED

Restart failed workflows from the point of failure

Merged
The K2 Admin consol has more control and allows admins to restart failed workflows from the point of failure. NWC needs this functionality
Guest over 2 years ago in Other 0 Completed
2 MERGED

File locked by shared use - please provide an action or error handling that resolves this issue

Merged
Please provide a solution for this issue. This issue is causing us major problems and every OOO solution we come up with is 10x the work only because the workflow can’t handling waiting for file to be unlocked by user to move forward or allow us t...
Guest over 1 year ago in Workflow Designer 2 Completed
1 MERGED

NWC - Error handling in Query user profile action

Merged
Error handling feature is not present in Query user Profile action in NWC.On-prem version has this feature which is very helpful in Site workflows.When an user doesn’t exist then we have the option to log it and proceed with rest of the users. Thi...
Guest about 2 years ago in Workflow Designer 0 Completed
1 MERGED

Do not crash the workflow when a member cannot be removed from a SharePoint Group

Merged
Please do not crash my workflow in the action "Remove user from a SharePoint Group". It is absolutely wonderful that you return an object that tells me if the removal was successful or not. That is exactly how it should be for every action. BUT (c...
Guest almost 3 years ago in Runtime 1 Completed
1 MERGED

Do not crash the workflow when a member cannot be added to a team in MS Teams

Merged
When I add a member to a team in MS Teams and it cannot be added for whatever reason currently the workflow bluntly crashes. Please don't do that to us ;-) That is sooo 2020. Can you please return an object that tells me if it was successful or no...
Guest about 3 years ago in Runtime 1 Completed