Our company just started using FreshService for Technical Support ticket management. It would be great to have a connector that would allow some integration between the existing SharePoint site and FreshWorks, which I think NAC could facilitate. FreshService has API documentation here: https://api.freshservice.com/.
Thank you very much for posting your feedback for our review. At this time, we will not be adding this request to the near-term backlog, as we are focused on other highly requested features. However, we reevaluate requests every quarter and will reach out if priorities change. Please keep the feedback coming as it is critical for our longer-term planning.